Technical Support

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Channels of Contact

Frequently Asked Questions

  • What technical information is needed to make an inquiry?

    It is important for Trophy Room's support team to know what the issue is specifically. Information such as the operating system and web browser that is being used allows us to re-create your environment and reproduce the error, and then work on fixing it.

  • How much detail should I provide?

    Please provide as much detail about the problem as possible. For instance, if the ISP is causing problems, it would be appropriate to include that information.

  • Can I speak with someone on the phone?

    In the future, an 800 number will be available for our users and potential advertisers to contact us. For now, please use the appropriate form found in this section to contact Trophy Room. If you include a phone number in the message, someone will contact you.